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Frequently Asked Questions

Answers to all your SSL questions

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SSL, which stands for Secure Socket Layer, is a common security technology that makes online communication safe. It ensures that when you visit a website, the information exchanged between your browser and the website's server, such as credit card details or login information, is encrypted and secure. This encryption relies on a pair of keys, one public and one private, to keep your sensitive data safe.

A Domain Validated SSL Certificate is the fastest and easiest way to secure your website. It only verifies the ownership of the domain name during the process. If you can prove that you control a registered domain, you can get this SSL security within minutes of placing an order. DV certificates are great for small or new businesses.

To get an Organization Validated (OV) SSL certificate, you need to show that you control a registered domain and share specific details about your company. The Certificate Authority (CA) checks this information using external sources. An OV certificate is great for business websites because it confirms and shows your company information, reassuring users that you own the website and can be trusted.

An Extended Validation (EV) certificate is like a top-tier SSL certificate. It gives customers a strong sense of trust by displaying a special symbol in the browser's address bar. EV SSL certificates ensure a secure connection and visually confirm the identity of a business.

A Wildcard SSL Certificate keeps one main website (like domain.com) safe, along with any number of sub-websites (such as mail.domain.com, blog.domain.com, login.domain.com, and so on). You can identify a wildcard certificate because it has an asterisk, like *.domain.com.

Sure! A Multi Domain or SAN (Subject Alternative Names) certificate keeps many different domain names safe using just one certificate. This includes protecting domain.com, example.net, website.org, and more.

A wildcard certificate secures a single domain (domain.com) and an unlimited number of sub-domains at a specific level. A multi-domain (SAN) certificate protects multiple domain names (domain.com, newdomain.org, otherdomain.com) under one certificate.

All the certificates we offer support 256-bit encryption.

SHA stands for Signature Hashing Algorithm. It's a method used by Certificate Authorities to sign certificates. SHA-1 is the older version, producing a 160-bit hash value. SHA-2 is the current standard for hashing algorithms.

Certainly! We work with popular SSL brands, and their certificates are recognized by almost all major web browsers. They have a 99% compatibility with browsers and are widely supported.

SSL Certificate Warranty is like insurance for your SSL. It keeps you safe in case your SSL is misused, hacked, or experiences a data breach because of issues with the certificate. Every certificate we offer includes SSL warranty.

SSL certificates are valid for 1 to 3 years. You can order Extended Validation (EV) certificates for a maximum of 2 years, while Domain Validation (DV) and Organization Validation (OV) certificates can be obtained for up to 3 years.

An Intermediate Certificate is like a middleman certificate that links your SSL certificate to the trusted root in your web browser.

To keep your internal websites, secure with SSL, you need to use an official registered domain that is publicly available. SSL certificates won't be given for internal domains that are not registered or delegated.

The key difference is the length of the security code used when your browser makes a secure connection (SSL). For most practical purposes, a 128-bit key provides sufficient security. You'd only need a 256-bit key if it's mandated by your industry or company rules.

You can protect a maximum of 100 domains using SAN certificates, but the exact number may vary depending on the SSL brand you choose.

To keep things secure, if certain situations arise, you'll have to get a new SSL Certificate. Just make a new CSR and send it to us, and we'll issue the certificate again for you.

SSL certificates work well with popular web and mobile browsers. If there's an issue with certain browsers, it's likely because they're outdated and rarely used, or they're custom-made browsers that very few people use.

You have 30 days from when we issue the certificate to ask us to change things like the Common Name or Organization. Once those 30 days are over, we can't make any more changes.

Certainly! Sure, all the certificates we offer include free reissues until the certificate expires.

SSL certificates work with any server that can perform SSL handshakes. They are not limited to a specific server; they are universal.

Yes, our certificates work with the TLS protocol. However, they rely on the settings of the server. In simple terms, the certificate will support whatever protocols or ciphers the server has enabled.

You can use the following platforms to sign:

  • Any Microsoft format (32 and 64 bit), like EXE, OCX, MSI, CAB, DLL, and kernel software.
  • Adobe AIR applications.
  • JAVA applets.
  • MS Office Macro or VBA (Visual Basic for Applications) files.
  • Microsoft Silverlight applications or XAF files.


No, you need to get a brand-new EV SSL certificate.

The information about the web server is just for keeping records and providing support. The certificates have the same format no matter which web server you use.

For a quotation request you can perform a offline transaction, after the transaction is completed you can download invoice which you can use as a quotation.

SSL Certificate Country Codes

\Find your Country Code from the list provided below.

Country Codes are required when creating a Certificate Signing Request. The SSL Certificate Country Codes that you need to enter when creating your CSR are as follows:

  1. US United States of America
  2. CA Canada
  3. AX Åland Islands
  4. AD Andorra
  5. AE United Arab Emirates
  6. AF Afghanistan
  7. AG Antigua and Barbuda
  8. AI Anguilla
  9. AL Albania
  10. AM Armenia
  11. AN Netherlands Antilles
  12. AO Angola
  13. AQ Antarctica
  14. AR Argentina
  15. AS American Samoa
  16. AT Austria
  17. AU Australia
  18. AW Aruba
  19. AZ Azerbaijan
  20. BA Bosnia and Herzegovina
  21. BB Barbados
  22. BD Bangladesh
  23. BE Belgium
  24. BF Burkina Faso
  25. BG Bulgaria
  26. BH Bahrain
  27. BI Burundi
  28. BJ Benin
  29. BM Bermuda
  30. BN Brunei Darussalam
  31. BO Bolivia
  32. BR Brazil
  33. BS Bahamas
  34. BT Bhutan
  35. BV Bouvet Island
  36. BW Botswana
  37. BZ Belize
  38. CA Canada
  39. CC Cocos (Keeling) Islands
  40. CF Central African Republic
  41. CH Switzerland
  42. CI Cote D'Ivoire (Ivory Coast)
  43. CK Cook Islands
  44. CL Chile
  45. CM Cameroon
  46. CN China
  47. CO Colombia
  48. CR Costa Rica
  49. CS Czechoslovakia (former)
  50. CV Cape Verde
  51. CX Christmas Island
  52. CY Cyprus
  53. CZ Czech Republic
  54. DE Germany
  55. DJ Djibouti
  56. DK Denmark
  57. DM Dominica
  58. DO Dominican Republic
  59. DZ Algeria
  60. EC Ecuador
  61. EE Estonia
  62. EG Egypt
  63. EH Western Sahara
  64. ER Eritrea
  65. ES Spain
  66. ET Ethiopia
  67. FI Finland
  68. FJ Fiji
  69. FK Falkland Islands (Malvinas)
  70. FM Micronesia
  71. FO Faroe Islands
  72. FR France
  73. FX France, Metropolitan
  74. GA Gabon
  75. GB Great Britain (UK)
  76. GD Grenada
  77. GE Georgia
  78. GF French Guiana
  79. GG Guernsey
  80. GH Ghana
  81. GI Gibraltar
  82. GL Greenland
  83. GM Gambia
  84. GN Guinea
  85. GP Guadeloupe
  86. GQ Equatorial Guinea
  87. GR Greece
  88. GS S. Georgia and S. Sandwich Isls.
  89. GT Guatemala
  90. GU Guam
  91. GW Guinea-Bissau
  92. GY Guyana
  93. HK Hong Kong
  94. HM Heard and McDonald Islands
  95. HN Honduras
  96. HR Croatia (Hrvatska)
  97. HT Haiti
  98. HU Hungary
  99. ID Indonesia
  100. IE Ireland
  101. IL Israel
  102. IM Isle of Man
  103. IN India
  104. IO British Indian Ocean Territory
  105. IS Iceland
  106. IT Italy
  107. JE Jersey
  108. JM Jamaica
  109. JO Jordan
  110. JP Japan
  111. KE Kenya
  112. KG Kyrgyzstan
  113. KH Cambodia
  114. KI Kiribati
  115. KM Comoros
  116. KN Saint Kitts and Nevis
  117. KR Korea (South)
  118. KW Kuwait
  119. KY Cayman Islands
  120. KZ Kazakhstan
  121. LA Laos
  122. LC Saint Lucia
  123. LI Liechtenstein
  124. LK Sri Lanka
  125. LS Lesotho
  126. LT Lithuania
  127. LU Luxembourg
  128. LV Latvia
  129. LY Libya
  130. MA Morocco
  131. MC Monaco
  132. MD Moldova
  133. ME Montenegro
  134. MG Madagascar
  135. MH Marshall Islands
  136. MK Macedonia
  137. ML Mali
  138. MM Myanmar
  139. MN Mongolia
  140. MO Macau
  141. MP Northern Mariana Islands
  142. MQ Martinique
  143. MR Mauritania
  144. MS Montserrat
  145. MT Malta
  146. MU Mauritius
  147. MV Maldives
  148. MW Malawi
  149. MX Mexico
  150. MY Malaysia
  151. MZ Mozambique
  152. NA Namibia
  153. NC New Caledonia
  154. NE Niger
  155. NF Norfolk Island
  156. NG Nigeria
  157. NI Nicaragua
  158. NL Netherlands
  159. NO Norway
  160. NP Nepal
  161. NR Nauru
  162. NT Neutral Zone
  163. NU Niue
  164. NZ New Zealand (Aotearoa)
  165. OM Oman
  166. PA Panama
  167. PE Peru
  168. PF French Polynesia
  169. PG Papua New Guinea
  170. PH Philippines
  171. PK Pakistan
  172. PL Poland
  173. PM St. Pierre and Miquelon
  174. PN Pitcairn
  175. PR Puerto Rico
  176. PS Palestinian Territory
  177. PT Portugal
  178. PW Palau
  179. PY Paraguay
  180. QA Qatar
  181. RE Reunion
  182. RO Romania
  183. RS Serbia
  184. RU Russian Federation
  185. RW Rwanda
  186. SA Saudi Arabia
  187. SB Solomon Islands
  188. SC Seychelles
  189. SE Sweden
  190. SG Singapore
  191. SH St. Helena
  192. SI Slovenia
  193. SJ Svalbard and Jan Mayen Islands
  194. SK Slovak Republic
  195. SL Sierra Leone
  196. SM San Marino
  197. SN Senegal
  198. SR Suriname
  199. ST Sao Tome and Principe
  200. SU USSR (former)
  201. SV El Salvador
  202. SZ Swaziland
  203. TC Turks and Caicos Islands
  204. TD Chad
  205. TF French Southern Territories
  206. TG Togo
  207. TH Thailand
  208. TJ Tajikistan
  209. TK Tokelau
  210. TM Turkmenistan
  211. TN Tunisia
  212. TO Tonga
  213. TP East Timor
  214. TR Turkey
  215. TT Trinidad and Tobago
  216. TV Tuvalu
  217. TW Taiwan
  218. TZ Tanzania
  219. UA Ukraine
  220. UG Uganda
  221. UM US Minor Outlying Islands
  222. US United States
  223. UY Uruguay
  224. UZ Uzbekistan
  225. VA Vatican City State (Holy See)
  226. VC Saint Vincent and the Grenadines
  227. VE Venezuela
  228. VG Virgin Islands (British)
  229. VI Virgin Islands (U.S.)
  230. VN Viet Nam
  231. VU Vanuatu
  232. WF Wallis and Futuna Islands
  233. WS Samoa
  234. YE Yemen
  235. YT Mayotte
  236. ZA South Africa
  237. ZM Zambia
  238. COM US Commercial
  239. EDU US Educational
  240. GOV US Government
  241. INT International
  242. MIL US Military
  243. NET Network
  244. ORG Non-Profit Organization
  245. ARPA Old style Arpanet

Discover SSL Certificates designed to fit your budget at HTTPS.GLOBAL. We offer competitive prices to provide excellent security without costing too much. Your website's safety is important – opt for HTTPS.GLOBAL for great value and peace of mind!

Use the SSL Expert AI Tool to find the best SSL Certificate for your websites based on your needs. All certificates come with strong encryption levels, either 128 or 256 bits.

Certainly! An SSL Certificate shows that your business and website can be trusted, making people feel confident about doing business with you. Without an SSL Certificate, visitors to your website might see a "Not Secure" message, which can make them uneasy.

The trial certificate you receive is just like our regular SSL Certificates. It works in all browsers and provides the same level of security. You can use it to thoroughly test your systems before officially launching them. To make sure it meets the same standards as our other certificates, we go through a validation process for every application we receive.

Certainly! You have to check it again because each certification authority has strict rules for confirming the information you give them.

Certainly! Please resend the documents because we treat it as a new purchase.

The time it takes to get a new SSL certificate varies based on several factors. These include the type of SSL certificate, the validation process, and how quickly you respond with the requested information from us or the certificate authority.

All major web and mobile browsers are compatible with the SSL certificates provided by us.

If there are some browsers which are incompatible with it, then those browsers are either very old, and nobody uses them anymore, or they are custom made browsers, and again, very few or no people use them.

The trial certificate is just like our regular SSL Certificates. It works in all browsers and has strong encryption. You can use it to test your systems before using the official certificate. Since it's free, we have a limit on how many trial certificates we can give out.

Certainly! Sure, if you plan to renew your certificate within 90 days before it expires, we can transfer the remaining days to the new certificate you wish to buy.

No, you need to create a new CSR (Certificate Signing Request) and send it to us. Then we can give you a certificate.

Certificate Authorities understand that thorough validation is crucial for the ongoing success of online businesses. Before granting a certificate, we check that the person applying either owns the domain name or has the legal right to use it. Additionally, we confirm that the applicant is a genuine and legally responsible entity. To accomplish this, we need to review relevant documents that confirm these details.

You don't have to provide any documents to buy a Domain Validated (DV) certificate. Just make sure you confirm that you own the domain by responding to the email you get from the Certificate Authority (CA).

Organization Validation verification involves checking your business registration. If the Certificate Authority (CA) can confirm it online, no extra documents are needed. But if online data is unavailable or inaccurate, the CA might ask for additional official government registration documents, depending on the situation.

Please find the list of documents to be provided given below :-

a) SSL Documentation Form,

b)Acknowledgement of Agreement letter

c)Professional Opinion Letter (if required)

If you don't receive the DRC email, the Certifying Authority (CA) can send it again. Alternatively, you can use a Professional Opinion Letter (POL)."

In order to reschedule this, please contact us and provide your availability. Please note, not all telephone numbers are suitable. The number must be verified by the Certificate Authority (CA), so please confirm the number that the CA will be calling.

Once we check and confirm everything, we'll send the certificate to the email address you gave us for technical communication. If the email doesn't show up, please get in touch with us, and make sure to check your Spam and Junk Mail folders first.

Certainly, you can use this for EV, OV, and DV Certificates.

It depends on the type of certificate and the validation process of the Certificate Authority. Domain Validated (DV) Certificate can take a few minutes to a business day, Organization Validated (OV) Certificate can be issued within 2-3 days to be issued and Extended Validation (EV) Certificate usually take around 5-10 business days to be issued.

We can include the phone number you give us in the Professional Opinion Letter (POL) and confirm it so the CA can reach out to you.

When you set up a server, the public key it generates should be at least 2048 bits, depending on the software you're using. This key becomes part of your digital certificate. The private key, which is used to secure your SSL Certificate, should also be a minimum of 2048 bits.

No, they support the key size set by the web server or browser. If the web server or browser can only use 40 or 128 bits, then that's the session that gets created.

The problem is probably because a middle certificate hasn't been loaded. To check if your certificate is installed correctly, go to our Online Support Center and follow the SSL Certificate Installation instructions.

This error normally occurs due to following reasons:

  1. The website's files aren't in the secure "https" directory on the web server. You can check this by trying to access the file using an unsecured "http" call. If the pages don't load correctly, add the files to the "https" directory in the SSL configuration.
  2. Port 443 is blocked by the server's or the user's firewall. To fix this, open up port 443 for both inbound and outbound traffic on the firewall.
  3. The https server is not working. Check your web server's task manager to see if the server running the https service is up.
  4. There might be an issue with the SSL certificate. Make sure your SSL certificate has a corresponding private key file. Refer to the installation documents for your web server on our support site to confirm that you've installed the SSL certificate correctly with the corresponding private key file.

If your website isn't loading securely (https), it might be because you're trying to load content over an insecure connection (http) when you're in SSL mode. Check your website's code and make sure there are no references to files or graphics like 'src=http://www.yourcompany.com/directory/file.gif.' 

If you have such references, make them relative (like 'src=/directory/file.gif') or use https (like 'src=https://www.yourcompany.com/directory/file.gif')."

This problem happens when you try to use a certificate on a website with a different full address than the one it was meant for. For instance, if the certificate is for www.yourcompany.com, using it on secure.yourcompany.com will cause an error because they don't match.

You might also encounter a Security Alert if you forgot to install the intermediate certificate and restart your server.

If your Load Balancer is connected to the internet and handles SSL offloading, you only need one SSL Certificate. The purpose of a load balancer is to make all your servers look like one to the client.

If you plan to use a domain name (like http://myservice.com) instead of an IP address (like for your website, the IP address for SSL doesn't have to stay the same all the time; it just needs to be exclusively used for your site. The challenge with using SSL on a changing IP address is that you'll need to adjust your DNS settings to keep up with the changes in your IP address.

Having a unique IP address for every website can cause issues because there are limited IP addresses available. To tackle this, Server Name Indication (SNI) comes into play. Browsers that support SNI share the website name they're trying to connect with when establishing a secure connection. This helps the server know which certificate to send. With SNI, multiple certificates for different domain names can be linked to a single IP address. So, visitors won't experience any noticeable differences when accessing your website.

Sometimes, the name on a website certificate and the address in your browser might not exactly match. This can happen if "www." is missing in the browser, if the certificate is assigned incorrectly, or if the purchased certificate doesn't cover the specific subdomain or domains you're trying to access.

The old standard for SSL certificates was 1024 bits, but it's not considered safe enough since 2010. Major certification authorities and their partners now only accept root keys that are 2048 bits or longer.

The size of your SSL certificate's root key, whether it's 4096 bits or 2048 bits, doesn't make a big difference because both are very secure. Most certificate authorities accept both 2048 and 4096 bit root keys. The latest web browsers can handle certificates with up to 4096 bits.

In recent years, there have been fake SSL certificates created because of mistakes by certificate authorities (CAs) or compromised server infrastructure. These fake certificates make websites look secure and verified, tricking web browsers and users into thinking they're visiting a safe site.

SSL certificates are crucial for the HTTPS protocol. They are signed by a trusted CA and issued only after verifying that the requester is the real owner of the domain.

Google's Certificate Transparency project addresses flaws in the SSL certificate system that supports HTTPS connections. It doesn't prevent bad certificates but allows anyone to check all certificates issued by a CA through centralized logging. This transparency helps identify unusual activity and allows companies to monitor certificates created with their domains. More log servers can be added by other CAs, increasing transparency as the popularity of Certificate Transparency grows.

When you buy an SSL certificate, you get something called a Site Seal. This seal acts like a stamp that shows your website is legitimate. It's proof that a Certificate Authority (CA) has checked and verified your business or organization. The smart site seal, which is prominently displayed on your site, assures visitors that they can trust your website to have top-notch encryption. If they click on the seal, they can see that your site is authentic.

A code signing certificate is like a digital stamp that shows the code (like programs or files) hasn't been changed or messed up since the author signed it. You can use it for various types of code, such as .exe, .cab, .dll, .ocx, and .xpi files.

The usual platforms include Microsoft, JAVA, Adobe, Android, and more. Developers use these platforms to create and sign their apps using specific tools. Each platform has its own unique features.

You might have difficulty downloading the code signing certificate, and this could be because of a few reasons. Firstly, if you're not using the same web browser that you used to create the certificate signing request (CSR) or if you're not using the browser correctly, you'll get an error message. Secondly, if you're not on the same computer where you placed the order, using a different computer will cause the corresponding private key to be missing, and you won't be able to download the code signing certificate.

A private key is crucial for setting up SSL on your website. Keep it secret on your server, and don't share it with your SSL provider or others. If you lose or delete your private key, you'll need to create a new CSR.

  • First, check if you have a backup. Try reinstalling the "private key" from your backups. If you're unsure how to do this, reach out to your system administrator or call us for technical support.
  • If all else fails, the last option is to reissue your SSL Certificate. To do this, create a new CSR (Certificate Signing Request) and send it to us. We'll then reissue your certificate for you.

The problem is likely because the middle certificate is not installed. To fix it, please install the middle certificate.

A Certificate Signing Request (CSR) is like a special file made on the server for SSL Certificates. It has details about your organization and domain name.

When you're getting an SSL Certificate, put the website name you want it for in the Common Name field. Don't add 'http://' before the name, and don't include any slashes or subfolders after the name.

If they have the Private Key and you're using the original CSR, your encrypted sessions could be at risk. But if you use a new CSR, even if someone has the Private Key, they won't be able to decrypt your sessions once you apply the new certificate.

Why https

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Get the premium technical support at no extra cost for every SSL certificate that you buy. On call and email support for lifetime at zero cost.

Unbeatable Pricing

We offer best SSL certificate price on every purchase you make. Also get price match guarantee for your competitive upgrade.

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Order SSL certificate online at your convenience and pay online without any interruptions. Also process & manage your SSL certificate online.

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Renew your SSL certificates without any hesitation prior to as early as 90 days and get extra days.

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Client Reviews

Olivia, IT Security Analyst

Https.Global's SSL certificates are a game-changer for our security protocols. The detailed analytics and strong encryption make it an IT professional's preferred choice for online protection.

Benjamin, Network Administrator

Managing SSL certificates became hassle-free with Https.Global. The comprehensive options catered perfectly to our needs, and their IT support team was responsive and knowledgeable.

Sophie, Chief Technology Officer (CTO)

As a CTO, I prioritize digital security. Https.Global surpassed our expectations with their SSL certificates. The seamless integration and heightened security have made a significant impact.

Marcus, IT Specialist

Our experience with Https.Global was fantastic. The SSL certificate we purchased not only boosted our website security but also came with superb support. Highly recommend for IT professionals!

Emily, IT Director

Https.Global delivered on their promise of top-notch SSL certificates. As an IT director, I appreciate their commitment to security and the ease with which we implemented their solutions.

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Securing our online assets was seamless with Https.Global. Their SSL certificate ensured robust encryption, and the installation process was a breeze. Excellent service!